Call Center Operations

When you outsource your call center operations to us, you can expect peace of mind – we deal with your customers in a professional manner and are passionate about resolving customer issues.
Every customer-facing organization should have at least one call center. BlueAngle offers our clients complete coverage on the critical issues involved in the design, implementation, organization and management of their call center operations. We provide information on advanced technology tools for workforce management, workshop examples for training call center staff, and analysis of the significance of the call center to overall corporate customer relationship strategies.

Why Choose Us

  • Varity of options for you to choose from including 24/7 and 8/5 call center models;
  • Highly trained professionals who are passionate about solving customer issues;
  • Deployment of tools that will help us manage your customers efficiently;
  • Periodic service reports to our clients;
  • Long-term commitment to support your customers; AND
  • Excellence in our service delivery.